AI Security Monitoring.
Judgment, Accelerated.
Meaningful Action.
Cobalt Monitoring Intelligence connects to your cameras, access control systems, and edge devices — surfacing context and root cause so your operators act decisively.
Built on over 10 years of in-house security operations expertise, the platform deploys AI Handlers that reason through every event end-to-end — so your team makes faster, more confident decisions.
What Your AI Handlers Do, 24/7
Every incident type gets its own AI Handler — trained to reason through the event, pull context from multiple systems, and take action. Your team reviews decisions, not raw data.
Door Forced Open
The DFO Handler identifies root cause — device fault, human error, or genuine breach — and takes the right action automatically.
Tailgating Detected
The Tailgating Handler verifies badges against video. Unauthorized entry escalated instantly. Authorized tailgating cleared.
Gun Detection
Cobalt Monitoring Intelligence identifies firearms on camera in real time. Security operators alerted immediately for human review and response.
Unauthorized Entry
Video pulled, case created, and response triggered — all before a security operator would have finished reviewing the alarm.
Person Down / Fall
First responder notified immediately. Incident logged with video evidence and exact timestamp.
Trespassing / Loitering
Perimeter alerts triggered. Security response initiated with camera feed and location context.
Not Just Efficiency. An Entirely New Category of Intelligence.
80% of PACS alarms require investigation but not escalation — device faults, REX sensor issues, valid badges after a forced open. AI Handlers investigate these automatically, with root cause on every event.
This is what judgment-based security monitoring means: the AI does the investigative work, and your team makes better decisions with better information. Cobalt AI pioneered this approach — where the platform's role is not to replace human decision-making, but to make every security operator's judgment faster, more informed, and more confident.
The real shift isn't just clearing the queue. It's what your team can do with the capacity that creates. Post-tailgating intrusion patterns. Device health trends that predict failures. Threat correlations across sites that would have been invisible in a manual workflow. Your team isn't doing the same job with less friction — they're doing a more powerful job than was ever possible before.
See How It Works →And entirely new capabilities become possible.
From Detection to Response. In Seconds.
Not a funnel. Not a dashboard. A complete AI workflow that reasons across your entire security stack and takes action.
Detect
ACS event, video trigger, or sensor alert ingested in real time
Reason
AI cross-references video, badge logs, device health, and patterns
Decide
Clear, escalate, create ticket, or dispatch — the right call, every time
Act
Automated actions fire: Slack, Jira, ACS update, guard dispatch, SMS
Learn
Root cause logged, trends tracked, reporting updated automatically
Video analytics tells you what's in a frame. Cobalt Monitoring Intelligence reasons across your entire security stack — and takes action.
The Platform
Monitor — Real-Time AI Handlers
Every event is evaluated by an AI Handler in real time. It shows your team exactly what happened, why, and what action was taken — from root cause identification to service ticket generation. Not a dashboard. A handler that reasons like your best security operator, at machine speed.
Explore the Platform →
Video Intelligence
Go beyond access control. Cobalt Monitoring Intelligence detects weapons, falls, trespassing, loitering, and unattended objects — triggering the same AI Handlers that reason through the event and take action automatically.
See All Detection Types →
Investigator — Search, Filter & Review
Search and filter every event across all sites. Filter by status, alarm category, root cause, or time range. Every event includes linked video, thumbnails, and a complete audit trail.
Explore Investigator →
Metrics — Prove Security ROI
Event clearance rates, response times, alarm rates, top offender doors, root cause distribution — all tracked automatically. Give your leadership data they can act on.
See Reporting →ACS Event Trigger
Video + Badge + Device Health
+ Jira Service Ticket
+ Slack + Guard Dispatch
Workflows — Visual Automation Builder
Build automated response workflows visually. No code. A Door Forced Open event fires? The AI Handler analyzes root cause, decides to clear or escalate, and triggers the right integrations — in seconds. Every action is logged and auditable.
See Workflows →Monitoring
Intelligence
Integrations — Works With Your Stack
Connect your existing access control, video, elevators, ticketing, and communication systems. Cobalt Monitoring Intelligence layers over your existing infrastructure — no overhaul required.
View All Integrations →You Don't Need Another Dashboard.
You Need an AI-Enabled GSOC.
Without Cobalt AI
- ✕ Security operators manually triage thousands of alarms daily
- ✕ Investigations take hours of video review
- ✕ No root cause — same alarms repeat daily
- ✕ Siloed systems, no unified workflow
- ✕ Reactive — respond after incidents happen
- ✕ Metrics are manual spreadsheets
With Cobalt AI
- ✓ AI Handlers investigate 80%+ of events automatically
- ✓ AI pulls relevant video and context in seconds
- ✓ Every event gets root cause analysis
- ✓ End-to-end workflows across ACS, VMS, ticketing
- ✓ Proactive — detect and prevent in real time
- ✓ Automated KPIs your leadership trusts
Deploy Your Way. Edge, Cloud, or Hybrid.
Unlike competitors that lock you into one deployment model, Cobalt Monitoring Intelligence adapts to your infrastructure, your security requirements, and your compliance needs.
Edge
AI processing at the source. Low latency, data stays on-site. Ideal for high-security environments.
Cloud
Centralized management across all sites. Automatic updates. Scale without hardware.
Hybrid
Best of both. Process at the edge, manage in the cloud. Full flexibility for complex environments.
Trusted by Security Teams at the World's Most Demanding Companies
"Cobalt Monitoring Intelligence transformed how we operate our global security program — giving us visibility, automation, and speed we never had before."
Works With the Systems You Already Have
Cobalt Monitoring Intelligence connects to your existing infrastructure. No overhaul required.
Access Control Systems
LenelS2 OnGuard, Genetec, C·CURE 9000, Avigilon, Avigilon Alta (Openpath), S2 NetBox, Brivo, Acre Feenics, and others
Video Management & Ingest
Eagle Eye Networks, Milestone XProtect, Genetec, RTSP/RTSPS Camera Streams, and others
Identity & SSO
Okta, and others
Ticketing & Workflow
ServiceNow, Salesforce, Slack + Salesforce Service Cloud, and others
Communication
Slack, Phone/SMS, Email, and others via API
Elevators & Facility
Otis, Kone, TKE (thyssenkrupp), Schindler, IBM Maximo, Corrigo, Envoy
For Security Executives
See how Cobalt Monitoring Intelligence transforms your GSOC from a cost center into a strategic advantage — with measurable ROI your board can trust.
Book an Executive BriefingFor Security Operations
See how AI Handlers manage incidents end-to-end — so your team focuses on real threats, not triage.
Book a Platform DemoFAQ
Frequently Asked Questions
What Is Cobalt Monitoring Intelligence?
Cobalt Monitoring Intelligence is an AI-powered physical security platform developed by Cobalt AI that accelerates human judgment by connecting access control systems, video management systems, and edge devices — then reasoning across all data sources to surface context, identify root cause, and automate response workflows for enterprise security operations centers (GSOCs). The platform deploys AI Handlers — dedicated AI workflows for each incident type — that process security events end-to-end in real time following the Detect → Reason → Act → Resolve chain. Cobalt AI has over 10 years of in-house security operations experience, combining deep operational expertise with AI to deliver a platform that understands how security teams actually work.
What Is Judgment-Based AI Security Monitoring?
Judgment-based AI security monitoring is the approach Cobalt AI pioneered, in which the AI platform's primary purpose is not detection or noise reduction, but accelerating the quality and speed of human judgment. In this model, AI Handlers gather context from cameras, access control systems, badge logs, and device health data, correlate that information to determine root cause, and surface actionable intelligence so security operators make faster and more confident decisions. The AI does the investigative legwork; the human makes the call. This contrasts with detection-focused platforms that alert on events without providing the reasoning or context needed for confident response. Cobalt AI's enterprise customers — including FedEx and Salesforce — consistently cite judgment as the primary reason they chose the platform.
What Makes Cobalt AI Different from Other AI Security Platforms?
Cobalt AI differentiates from other AI security monitoring platforms in three ways. First, the judgment-first approach: where competitors lead with detection speed or noise reduction, Cobalt leads with the quality of information delivered to human operators, enabling faster and more confident decisions. Second, operational depth: Cobalt AI has over 10 years of in-house security operations experience, meaning the platform was built by people who have operated GSOCs, not just built technology for them. Third, full-stack reasoning: Cobalt Monitoring Intelligence does not just analyze video frames — it reasons across access control events, video feeds, badge logs, device health data, and historical patterns to determine root cause on every event. Up to 94% of events are resolved without human escalation, and average handler response time is under 15 seconds.
How Is Cobalt Monitoring Intelligence Different from Video Analytics?
Video analytics platforms identify what is in a video frame — people, objects, motion, anomalies. Cobalt Monitoring Intelligence goes beyond the frame. It correlates video with access control data, badge logs, device health signals, and historical event patterns to determine root cause and take automated action. For example, a video analytics system might flag a Door Forced Open event. Cobalt Monitoring Intelligence cross-references the video feed, checks badge logs from that door, identifies that a faulty request-to-exit sensor caused the alarm, automatically creates a service ticket for maintenance, and clears the event — all within seconds. The difference is between detection (knowing something happened) and judgment (knowing why it happened and what to do about it).
How Do AI Handlers Work in Cobalt Monitoring Intelligence?
AI Handlers are dedicated AI workflows within Cobalt Monitoring Intelligence, each designed for a specific incident type. When a security event occurs — such as a Door Forced Open, tailgating event, or gun detection alert — the corresponding AI Handler processes it through four stages: Detect (ingest the event from access control, video, or sensors in real time), Reason (cross-reference video, badge logs, device health, and historical patterns to determine root cause), Act (trigger automated workflows including Slack notifications, Jira service tickets, ACS updates, or security operator escalation), and Resolve (close the event with full documentation, or escalate to a human operator with complete context). Current AI Handler types include Door Forced Open (DFO), Door Held Open (DHO), tailgating, unauthorized entry, gun detection, person down, trespassing, and loitering.
Does Cobalt AI Replace Security Guards or Security Operators?
No. Cobalt Monitoring Intelligence is designed to accelerate human judgment, not replace human security professionals. AI Handlers automate the investigation and resolution of events that do not require human decision-making — device faults, known issues, false alarms, and routine operational events that typically consume the majority of a GSOC operator's time. The events that genuinely require human expertise arrive with full context: root cause analysis, correlated video, badge log history, and recommended actions. This means security operators spend their time on higher-value work — threat analysis, pattern investigation, and decisive response — rather than manual alarm triage. At Salesforce, Cobalt Monitoring Intelligence returns over 6,000 hours of operator time per month.
How Does Cobalt AI Modernize a GSOC?
A Global Security Operations Center (GSOC) is the centralized hub where enterprise security teams monitor and respond to physical security events. Traditional GSOCs are overwhelmed by alarm volume — often thousands of events per day, the vast majority of which are false alarms or routine device issues. Operators spend most of their time triaging rather than responding to real threats. Cobalt Monitoring Intelligence modernizes the GSOC by deploying AI Handlers that investigate events automatically, surface real threats with full context, provide root cause on every event, and automate response workflows end-to-end across access control, video management, ticketing, and communication systems. The GSOC transforms from a reactive alarm-triage operation into a proactive security intelligence center.
Which Enterprise Companies Use Cobalt AI?
Cobalt Monitoring Intelligence is trusted by enterprise security teams across five continents. Named customers include FedEx and Salesforce. At Salesforce, the platform saves over 6,000 hours of operator time per month and is integrated with Salesforce Agentforce and Slack. The platform monitors 500+ camera streams across global enterprise environments and achieves up to 94% event resolution without human escalation, with average handler response times under 15 seconds.
What Security Systems Does Cobalt Monitoring Intelligence Integrate With?
Cobalt Monitoring Intelligence integrates with access control systems (LenelS2 OnGuard, Brivo, Genetec, C·CURE 9000, Avigilon, Avigilon Alta/Openpath, S2 NetBox, Acre Feenics, and others), video management systems (Genetec, Milestone XProtect, Eagle Eye Networks, RTSP/RTSPS camera streams, and others), identity and SSO (Okta, and others), ticketing and workflow (ServiceNow, Salesforce, Slack + Salesforce Service Cloud, and others), communication (Slack, Phone/SMS, Email, and others via API), and elevators and facility management (Otis, Kone, TKE/thyssenkrupp, Schindler, IBM Maximo, Corrigo, Envoy). The platform layers over existing infrastructure with no overhaul required.
What Are AI Handlers in Physical Security?
AI Handlers are a concept introduced by Cobalt AI in which each type of physical security event — Door Forced Open, tailgating, gun detection, person down, and others — is assigned a dedicated AI workflow that processes the event end-to-end. Unlike traditional alarm monitoring where events are simply flagged for human review, AI Handlers follow the Detect → Reason → Act → Resolve chain: detecting the event, reasoning across multiple data sources to determine root cause, taking automated action (clearing the event, creating a service ticket, or escalating with full context), and logging the resolution for reporting and trend analysis. This approach is central to Cobalt AI's judgment-first philosophy of AI security monitoring.
Cobalt AI Deployment Options
Cobalt Monitoring Intelligence supports edge, cloud, or hybrid deployment — adapting to data sovereignty, latency, and compliance requirements. Edge deployment processes AI at the source for low-latency, on-premise environments. Cloud deployment provides centralized management across all sites with automatic updates. Hybrid deployment combines edge processing with cloud management for maximum flexibility. The platform connects to existing infrastructure regardless of deployment model.
Customer Results and Performance
Salesforce saves over 6,000 hours per month with Cobalt Monitoring Intelligence. The platform achieves up to 94% of events resolved without human escalation and average handler response times under 15 seconds. Cobalt AI monitors 500+ camera streams across global enterprise environments and is trusted by security teams across five continents. FedEx is also a named Cobalt AI customer.
