Responsible Disclosure

Last modified on May 9, 2024


Data security is a top priority for Cobalt AI, and Cobalt AI believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in Cobalt AI’s service, please notify us; we will work with you to resolve the issue promptly


  1. If you believe you’ve discovered a potential vulnerability, please email us at security [at] We will acknowledge your email within five business days. You might be eligible for a “reward”.
  2. Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.
  3. Make a good-faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Cobalt AI service. Please only interact with the domains you own or for which you have explicit permission from the account holder.
  4. Provide details of the vulnerability, including information needed to reproduce and validate the vulnerability and a Proof of Concept (POC).
  5. Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our services.
  6. Do not modify or access data that does not belong to you.
  7. Do not compromise the safety of the Cobalt Robot or expose others to an unsafe condition.


While researching, we’d like you to refrain from:

  1. Distributed Denial of Service (DDoS)
  2. Spamming
  3. Social engineering or phishing of Cobalt AI employees or contractors
  4. Any attacks against Cobalt AI’s physical property or data centers

And follow the Acceptable Use Policy Guidelines.

Thank you for helping to keep Cobalt AI and our users safe!


The Security team is responsible for communicating and upholding this policy. For any questions/comments/concerns please contact us at security [at]

Contact Information:
26809 Warm Springs Blvd
Fremont, CA 94539
Telephone: (650) 781-3620
Email: security [at]

Last modified on May 9, 2024 

Open Source Disclosure

Cobalt AI may use and modify GPL-3 licensed open-source software.

The text of GPL-3 may be found here:

Customers of Cobalt AI may contact security [at] to receive a copy of any such modified software.

Cobalt Robot patrolling in office general area

Request a Demo

Complete the form and one of our experts will reach out soon!

Demo request
Cobalt uses your contact information to communicate about our products and services. You can unsubscribe from these communications at any time. For details on how to unsubscribe and insights into our privacy practices and commitment to safeguarding your privacy, please refer to our Privacy Policy.